Vestis offers an international 14 day return period for all orders. You can return items simple and hassle-free within 14 days after you received your order. Returns cost is the same as the shipping cost.
Cost of return is the shipping cost back. We offer a customer return service via our carrier partners, which enables you to send your return package to us with tracking and without paying on-the-spot. When your return package arrives to us and is processed, we will deduct the shipping fee from the refund. Fees are per country/location as follows:
|Vestis Store, Finland (not available at the moment)||0€|
|Rest of the world||19,90€|
Important notice: Items must be returned in the same condition in which you received them. You cannot wear or wash them, it's fitting only. All tags need to be attached and intact, boxes and possible original packaging need to be included. We do not accept returns for items with missing or cut tags, or with missing parts.
Product exchanges are not possible at the moment. It works just by returning your product and placing a new order.
Refunds will be paid in the same form of payment as the original purchase was made. Please allow 7-14 days for the refund process after we have received your return package.
Please send us a message at firstname.lastname@example.org and we'll send you the instructions.